Privacy Policy

1. Introduction

HouseVibes ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (the "Service") at housevibes.io.

By using our Service, you consent to the data practices described in this policy. If you do not agree with the terms, please do not access or use our Service.

Last Updated: 14-10-2025

2. Information We Collect

We use your information to provide and improve our services, process payments, communicate with you, and ensure security of our platform. We collect several types of information to provide and improve our Service.

a) Information You Provide Directly:

• Account Information: When you register, we collect your name, email address, and password.
• Billing Information: If you purchase a subscription, our third-party payment processors (e.g., Stripe) collect your payment card information and billing address. We do not store full payment card details on our servers.
• User Content: This includes the property photographs, images, and any other materials you upload to the Service for processing.
• Communications: Records of your correspondence with us if you contact us for support or inquiries.

b) Information Collected Automatically:

• Usage Data: We collect information on how you interact with the Service, such as your IP address, browser type, pages visited, time spent on pages, and other diagnostic data.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

c) AI-Generated Output:

We process your User Content through our AI models to generate the Output (e.g., staged images). This Output is stored in association with your account so you can access it later.

3. Data Storage and Security

Your data is stored securely using industry-standard encryption. We use the information we collect for the following purposes:

• To Provide and Maintain the Service: To create your account, process your payments, generate your AI Output, and allow you to access your design history.
• To Improve and Develop Our Service: To analyze usage trends, train and improve our AI models (using anonymized and aggregated data where possible), and develop new features.
• To Communicate With You: To send you service-related announcements, technical notices, updates, security alerts, and support messages. With your permission, we may also send you marketing communications.
• To Ensure Security and Prevent Fraud: To monitor and protect the security of our Service, detect and prevent fraudulent transactions, and stop bad actors.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

4. Legal Basis for Processing (For EEA/UK Users)

If you are located in the European Economic Area (EEA) or the UK, we process your personal data based on the following legal grounds:

• Performance of a Contract: To fulfill our obligations under the Terms and Conditions with you.
• Legitimate Interests: For our legitimate business interests in improving our Service, marketing, and ensuring security, where these interests are not overridden by your rights.
• Consent: Where we have obtained your clear, affirmative consent for specific processing activities (e.g., marketing emails). You can withdraw your consent at any time.
• Legal Compliance: Where necessary to comply with a legal obligation.

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service Providers: We share information with trusted third-party vendors who perform services on our behalf, such as payment processing, data hosting, email delivery, and customer support. These providers are contractually bound to protect your data.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred to the new owners.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Policy.

• Account Data: We retain for as long as your account is active or as needed to provide you services.
• User Content and Output: We retain these for as long as your account is active to allow you to access your work. You can delete specific images or your entire account at any time.

We may retain certain information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Data Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access and Portability: The right to request a copy of the personal data we hold about you.
• Correction: The right to correct inaccurate or incomplete data we hold about you.
• Deletion: The right to request that we delete your personal data.
• Restriction of Processing: The right to request that we temporarily or permanently stop processing all or some of your personal data.
• Objection to Processing: The right to object to our processing of your personal data based on legitimate interests.
• Withdraw Consent: Where we rely on consent, you have the right to withdraw it at any time.

You can exercise many of these rights directly through your Account settings. For other requests, please contact us at info@vastgoedvisueel.nl. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. Third-Party Services & Data Security

Our services may integrate with third-party platforms. We are not responsible for the privacy practices of these third parties.

We implement appropriate technical and organizational security measures designed to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include encryption in transit (SSL) and at rest, and strict access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

9. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. We will ensure that appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data when it is transferred internationally.

10. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We will also provide a more prominent notice (e.g., via email) for material changes.